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Your Guide To End Of Life Events Social Security Administration Department of Veterans Affairs Blue Cross Blue Shield of Alabama Procedures for contacting a live person for assistance with benefits. First, be prepared to provide the personal information necessary to identify yourself or the person you are calling for. Two ways available: Monday through Friday. 1. Hewitt: Call 1-888-435-7563: When answered and after request for your ID enter the following - *0# (star, zero, pound). Someone will answer between 8am and 8pm Eastern time. 2. HR Direct: Call 1-888-678-6787: Select Option 3; You will get a person who will transfer you to the appropriate Hewitt benefit person between 8am and 6pm Eastern time. |